Hotel Room Attendant Jobs in Australia | Housekeeping Room Attendant jobs

The room manager is the person employed by the hotel and is responsible for the care and maintenance of the room.

The receptionist’s duties include cleaning the room, making the bed, cleaning the bathroom, removing trash from the room, and cleaning all rooms daily.

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Room service duties may vary depending on the hotel’s salary structure.

In hotels with extra accommodations, the maid will normally be responsible for cleaning the room.

In mid-range hotels, room staff often have more responsibilities, including making the bed, cleaning the bathtub, and helping guests with their luggage.

Job brief

We are looking for room attendants to join our team who will provide excellent customer service to hotel guests.

Server duties include changing towels, making beds, and cleaning bathrooms. You will also respond to guest inquiries and ensure our rooms are always well appointed, clean, and welcoming. If you are interested in starting your career in hospitality, we would like to meet you.

Finally, you will provide our guests with a comfortable and pleasant experience during their stay with us.

About the role

Clean and disinfect all guest rooms and suites, as well as public spaces, in accordance with established rules and procedures to ensure guest comfort and satisfaction.

• Ensure efficient and economical use of equipment and materials, including customer supplies and chemicals. Store and maintain the operator’s cart properly.
• Clean standard Shangri-La suites and corridors and replenish supplies and equipment as needed.
• Perform other duties as requested by the floor manager, service manager, housekeeper, housekeeper assistant, or head of house.
• Report any guest complaints of suspicious occurrences or open the door to the housekeeper immediately.

About Us

Shangri-La, Sydney, is located in the heart of historic Rocks County. This 5-star luxury hotel has 564 rooms and suites, a luxurious Chi Spa, 4 food and beverage outlets, and 18 conference and meeting rooms designed for both business and leisure guests.

About You

• Previous experience working as a cleaning assistant or cleaning assistant
• Flexibility in your work schedule, including mornings, afternoons, and weekends as needed.
• Fulfill physical needs such as bending, kneeling, walking, etc.
• Can push, take, or lift up to 15 kg.
• Interact with and use chemical cleaners.
• Ability to rotate, including weekends and holidays

What do we offer?

• Career development and growth
• There are lots of perks, including discounts on parking and dry cleaning, as well as mandatory meals.
• After one year of service, you can enjoy free hosting in international locations, and worldwide discounts are available after your trial period ends.
• Full-time and part-time positions may be eligible for year-end performance incentives.

Room Attendant Responsibilities:

• Greet guests and respond to requests.
• Change the sheets and make the beds.
• Replace used towels and other toiletries, such as shampoo and conditioner.
• Clean and dry the floor.
• Vacuum blanket.
• Clean and disinfect the furniture.
• Removal and disposal of waste.
• Filled with drinks and food in the minibar.
• Clean public places, such as sidewalks.
• Report technical issues and maintenance requirements.
• Updated guest room status on the quest sheet.
• Return and store the cleaning cart at the end of the shift.

Room Attendant Requirements:

• Satisfied with high school graduation.
• Previous experience with customer service and/or home care.
• Experience using industrial cleaning equipment and products.
• Flexible working hours.
• Ability to work with little or no supervision while meeting high performance standards.
• Physical mobility and endurance.
• Ability to follow instructions.
• Professional and polite.

If you are a motivated and energetic individual seeking a career in hospitality with a passion for customer service and attention to detail, we want to hear from you.